Services

Masco Security is well known for its professional installations, high-quality equipment and excellent after sales service. The team of trained personnel is under the guidance of a qualified engineer and the entire workforce seeks at providing total customer satisfaction and peace of mind.

Masco has a workforce of 27 full-time employees as well as a fleet of 11 service and installation vehicles. Masco also has a fully operational workshop for electronic repairs and servicing, performed by qualified technicians and trained by Masco.

 

Installation, After Sales and Maintenance

Installation

Masco Security takes pride in offering the top installation services through a professional trained work force. The work force consists of highly trained and experienced installers, technicians and qualified engineer. Masco is renowned to provide total customer satisfaction with efficient installations with the most professional methods. With a workforce of over 10 installers Masco Security guarantees a quick installation within confirmation of purchase.

After Sales

Masco Security is well known for the efficient and effective after sales services. With highly qualified and experienced technicians Masco security provides 24 hours after sales services. With a team of trained technicians and our customer care representatives Masco Security will provide an unbeatable service.

Our repairs department consists of a highly trained and experienced technician, provided with a fully operational workshop for repairing and testing of any equipment.

Maintenance

A fully trained maintenance team helps to provide our clients with yearly or monthly system maintenance, in order to keep the system in the best condition and reduce any future faults. Our maintenance team is purposely trained on maintaining any system in the most professional way, providing total customer satisfaction and peace of mind.

 

Servicing Working Hours.

Contact Number: 21434400 or 79434400Masco Servie Van

Normal Working Hours Monday to Friday

Installers 7:00AM to 16:00PM
Technicians 7:00AM to 16:00PM
Customer Care 7:00AM to 17:00PM
Showroom 8:00AM to 12:00PM
16:00PM to 18:30PM

 

After Hours Monday to Sunday

After Hours Emergency: Call on 21434400 for contact information of Technicians on 24hr standby.

 

Company Departments

Section

Name

Email Address

Managing Director Joseph Bartolo joebartolo@masco.com.mt
Contracts department Karl Bartolo tenders@masco.com.mt
Contracts department Darren Muscat darren@masco.com.mt
Administration Head Brenda Bajada brenda@masco.com.mt
Accounts Department accounts@masco.com.mt
Technical Department Ivan Privitera ivan.privitera@gmail.com
Sales Department and Showroom Joe Sant sales@masco.com.mt
Administration and HR Nadine Micallef projects@masco.com.mt
Customer Care Department Janice Galea technical@masco.com.mt